Shipping & Delivery Policy

1. Digital Product Delivery

• SpeakEasy provides digital English learning services through its website and mobile app.
• Once a user successfully subscribes or purchases a plan, access is granted instantly upon payment confirmation.
• Users can log in to their SpeakEasy account to start using the services immediately.

2. Subscription Activation

• For paid plans, access is activated as soon as the payment is processed.
• In rare cases where there is a delay in activation, users should contact our support team at hello@speakgenie.com with payment details.

3. No Physical Shipping

• SpeakEasy does not sell or ship physical products.
• All services and learning materials are delivered digitally through the SpeakEasy app and website.

4. Issues with Access

• If users experience any issues accessing their purchased content, they can reach out to us within 24 hours of payment for resolution.
• In case of technical errors preventing access, SpeakEasy will ensure prompt resolution or offer alternatives.

8. Contact Us
For any questions, reach out to us at hello@speakgenie.com